Middle Leader Certificate: Managing and Embracing Conflict for Growth: 18 & 25 Feb 2027
Middle Leader Certificate: Managing and Embracing Conflict for Growth: 18 & 25 Feb 2027
A series of two four-hour sessions, each starting at 09:00 (London time).
18 & 25 February 2027
Delivered virtually via Zoom; you will need to attend all virtual sessions in order to gain the certificate of course completion.
Facilitated by Teresa Belisle
Middle and Teacher Leaders regularly work with different perspectives, competing priorities, and moments of tension within teams. Managing and embracing conflict effectively is therefore an important part of leadership, particularly when the goal is to sustain trust, clarity, and a shared sense of purpose.
This course explores why conflict occurs and the role of the leader in responding to it effectively. Participants will examine how leaders can manage and embrace conflict within their teams, beginning with the importance of self-awareness and clear communication. The course also considers how the successful leadership of change can help leaders navigate conflict more effectively, particularly when expectations, priorities, or ways of working are shifting.
Participants will engage with practical strategies and approaches for managing difficult conversations, separating the personal from the professional, and responding constructively in challenging situations. Through guided practice in a safe and supportive environment, they will strengthen both confidence and capability.
By the end of the course, participants will leave with a practical toolkit of strategies and protocols to manage and embrace conflict successfully across a range of contexts.
Guiding Questions:
- Why does conflict occur, and what is the role of the leader?
- How can leaders manage and embrace conflict within their team?
- How can successful leadership of change help leaders to navigate through conflict effectively?
- What strategies and approaches can leaders use to manage difficult conversations?